Support

Frequently Asked Questions

Answers to the questions we hear most often about Fastvanny's data terminal, access model, and scope of service. If you need something not covered here, reach out via our contact page.

What exactly does Fastvanny provide?

Fastvanny is a data aggregation and decision-support terminal. We consolidate market data feeds from multiple exchanges into a unified interface, giving you a single view of order flow, pricing, and derived metrics instead of switching between separate exchange dashboards.

Is Fastvanny a broker or exchange?

No. Fastvanny does not hold client funds, execute trades, or act as a counterparty. We provide informational tooling only. You continue to trade through your own exchange or brokerage accounts.

Do you provide financial advice?

No. Nothing displayed within the terminal constitutes investment advice, a recommendation, or a solicitation to buy or sell any instrument. Our tools are built to support your own research and decision-making process, not replace it.

Which markets and exchanges are covered?

Coverage varies by data feed and is outlined on our platform and compatibility pages. We aim to support widely used venues, but availability can change as feeds are added, adjusted, or deprecated over time.

How do I get started?

Use the "Initialize Terminal" action from the homepage to begin. You'll be guided through account setup and initial configuration of your data views before you access the full terminal.

What are the system requirements?

Fastvanny runs in a modern web browser. For latency-sensitive workflows, a stable broadband connection and an up-to-date browser are recommended. No proprietary software installation is required to get started.

Can I use Fastvanny on mobile devices?

The terminal is primarily designed for desktop-scale screens where multi-panel data views are most useful. A reduced view may render on smaller screens, but detailed monitoring workflows are best experienced on a larger display.

Is there a free trial or limited plan?

Plan details, including any trial or entry-level tier, are subject to change. Please check the current offering shown at signup, as we do not guarantee specific pricing or trial terms in general documentation.

How is my account and data handled?

We collect and process account information as described in our Privacy Policy. We do not sell personal data to third parties for marketing purposes. Please review the Privacy Policy for full details on data handling.

Can I cancel or close my account?

Yes. You can request cancellation of your account through the contact page. Any applicable terms around billing cycles or data retention following cancellation are set out in our Terms of Service.

Does Fastvanny guarantee accuracy of the data shown?

We aggregate data from third-party sources and strive for reliability, but feeds can be delayed, incomplete, or subject to outages outside our control. Always verify critical figures against your exchange or broker before acting on them.

Who do I contact for support?

For account, technical, or general enquiries, please use the details on our Contact page. We aim to respond to enquiries in a reasonable timeframe.